Shipping policy

Papeljam wants you to own pretty things without having to think twice and hence we ship all across India!
  • All orders above Rs.1000 will be entitled to free shipping, while orders below Rs.1000 will be charged a flat shipping fee of Rs.75 and an additional of Rs.25 over the shipping fee, will be charged in case of COD orders
  • Depending upon the location, you order will be delivered to you within 5-12 days business days after you have placed an order on our online store
  • We have a tie up with multiple delivery services that will help us send across your products to you at the earliest  

Cancellation Policy
You can cancel an order within a maximum of 24 hours of the order being placed. Since we want you to get the delivery as soon as possible, we may attempt at being over efficient. Therefore, if your order has not been dispatched, they will be accepted for cancellation. However, if your order has been dispatched already, the cancellation will not be approved.

Cash On Delivery (COD) Policy
  • For all Cash on Delivery orders, a charge of Rs.100 will be applicable 
  • Pin code provided for Cash on Delivery should be in the serviceable area. If not, you will have to pre-pay for your baubles
  • You cannot open the box without making the payment at the time of delivery
  • If the product is open, do not accept the order
  • No credit/debit cards are accepted in Cash on Delivery
  • If you default at the time of delivery, no COD orders will be taken in the future and all items will have to be paid for via Debit/Credit card or Net banking at the time of placing the order 

Promo Codes/Coupons
  • Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later
  • Two offers cannot be clubbed together using the Promo Code
  • Papeljam reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used 

Images & Representations of Products/Services
  • All the product images on are indicative in nature
  • Actual products may differ from the image in terms of minor colour changes, please refer to the specification/description 
Handling & Care
  • All paper goods need to be handled with care in order to avoid wear & tear. Keep it away from pens or any other objects that can cause marks on the surface, as being paper it cannot be removed
  • Keep away from moisture
For any queries/comments/clarifications or just to show us some love
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